Wholesale SMS Hub · Est. 2026 · The VICICore family

§ Manifesto · Vol. 01

Why VICISMS?

Carrier-grade discipline meets messaging-product polish. The case below is short on adjectives, long on specifics — talk to traffic engineering if you want the long form.

§ 01 — Quality

Quality controls.

No. 01

Routes get graded, not just listed.

Every route carries an A / B / C grade based on observed SR, latency variance, and error attribution per network. Pin or exclude grades per traffic stream. The grade is what we observed, not what the upstream claimed.

No. 02

Fraud filters before traffic leaves the edge.

Pre-spam-trap detection, content rules, and sender-ID anomaly checks run on every message before it leaves us. We'd rather drop your bad batch than have your sender-ID quarantined regionally.

No. 03

Audit-ready by default.

HMAC-signed webhooks, signed CDR export, full provenance per message including hop graph. Built for compliance teams that have to reconcile against regulator audits, not just product teams shipping features.

§ 02 — Posture

Throughput posture.

The four numbers we put in writing.

Per-customer TPS

Pinned in contract.

Not best-effort. Not bursty-when-it-works. The number on the agreement is the number you get.

Capacity headroom

4× peak commit, by region.

Headroom is provisioned ahead of growth, not after. Regional sub-pools so EMEA bursts don't starve APAC.

Hub redundancy

Dual-AZ + cross-region failover.

Active/active edges; SMPP binds re-establish in under 8 seconds on AZ loss.

DLR latency target

P95 ≤ 800 ms · direct routes.

Measured at our edge → DLR back to your endpoint, not the underlying network's reporting clock.

“The contract should read like a SLO doc. If it reads like marketing, you're not buying capacity — you're buying optimism.”
— VICISMS engineering, internal review

§ 03 — Roadmap

SMS campaigns coming to VICIPanel, powered by VICISMS.

Soft positioning — no date. The integration lets dialer customers send campaigns at our wholesale rates without leaving their console. Talk to us about timing.

Discuss roadmap